Terms of Service

Welcome to Connected Stack. These Terms of Service (“Terms”) govern your access to and use of the Connected Stack website located at https://getconnectedstack.com/ (the “Website”) and any services provided by Connected Stack (“Connected Stack,” “we,” “us,” or “our”).

By accessing or using the Website or engaging Connected Stack for services, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or our services.

1. Our Services

Connected Stack provides technology consulting and advisory services for businesses, which may include:

• Technology strategy and consulting
• Fractional CTO services
• Workflow automation
• AI adoption and enablement
• Technology and software recommendations
• Custom technology solutions
• Technical assessments
• Implementation support
• Process and workflow optimization
• Other technology-related consulting services agreed upon with a client

The specific services, deliverables, timelines, and fees for a particular engagement may be established separately in a proposal, statement of work, invoice, or other written agreement.

2. Discovery Calls

Connected Stack may offer an initial discovery call at no charge.

A discovery call is intended to help us understand your business, technology environment, goals, and challenges. A discovery call does not create a client relationship or obligation for Connected Stack to provide additional services.

Any subsequent paid services will be subject to the applicable scope, pricing, and terms communicated to you.

3. Technology Assessment

Connected Stack may offer a paid technology assessment or assessment report.

The assessment may include research, analysis, technology recommendations, financial or operational considerations, and an implementation roadmap based on the information provided by you.

Unless otherwise agreed in writing, recommendations are based on the information available to Connected Stack at the time of the assessment.

The assessment is intended as professional technology guidance and does not guarantee any particular financial, operational, technical, or business result.

4. Fees and Payment

Fees for paid services will be communicated before or at the time an engagement is accepted.

Unless otherwise agreed:

• Fees are due according to the payment terms provided at the time of purchase or engagement.
• You are responsible for providing accurate billing information.
• You are responsible for any applicable taxes, unless otherwise stated.
• Additional services outside the agreed scope may require a separate quote or agreement.

Connected Stack reserves the right to decline or discontinue services where payment obligations are not met.

5. Client Responsibilities

To provide effective services, you agree to provide accurate, complete, and timely information reasonably required for the engagement.

You are responsible for:

• Providing accurate information about your business, systems, processes, and goals.
• Maintaining appropriate access to your own systems and accounts.
• Reviewing recommendations before implementing them.
• Maintaining backups and appropriate security measures for your systems and data.
• Ensuring that you have the legal authority to provide information or access to systems that you make available to Connected Stack.

You should not provide passwords, authentication codes, payment card information, or other highly sensitive credentials through ordinary website forms.

6. Third-Party Services and Software

Connected Stack may recommend, configure, integrate with, or otherwise work with third-party software and services, including automation, AI, productivity, CRM, analytics, and other technology platforms.

Third-party services are operated by their respective providers and are subject to their own terms, privacy policies, pricing, availability, and limitations.

Connected Stack does not control third-party services and is not responsible for their availability, security, performance, pricing changes, data practices, or actions.

You are responsible for reviewing and accepting the terms applicable to any third-party service you choose to use.

7. AI and Technology Recommendations

Technology and artificial intelligence tools change rapidly. Recommendations are made based on information and circumstances known at the time they are provided.

Connected Stack does not guarantee that a particular tool, platform, automation, integration, or AI system will remain available, suitable, secure, accurate, or cost-effective in the future.

AI-generated or AI-assisted outputs may contain errors, omissions, or inaccuracies. You are responsible for reviewing outputs before relying on them for business, financial, legal, operational, or other important decisions.

8. Intellectual Property

Unless otherwise agreed in writing, the Website and its content, including text, graphics, branding, designs, and other materials created by Connected Stack, are owned by or licensed to Connected Stack and may not be copied, reproduced, distributed, or commercially exploited without permission.

Client-owned materials remain the property of the client.

For paid consulting engagements, ownership and permitted use of specific deliverables may be addressed in the applicable proposal, statement of work, or other written agreement.

9. Confidentiality

Connected Stack may receive confidential business, technical, operational, or other information from clients during an engagement.

We will use reasonable care in handling information provided to us and will use confidential information primarily for purposes related to providing the requested services.

You should not submit highly sensitive information through public or general-purpose website forms unless specifically requested and appropriate safeguards have been established.

Where an engagement requires specific confidentiality obligations, those obligations may be addressed in a separate confidentiality agreement or contract.

10. No Guarantee of Results

Connected Stack provides consulting, advisory, and technology services on a professional-services basis.

We do not guarantee that our recommendations or services will:

• Increase revenue;
• Reduce costs by a particular amount;
• Save a particular amount of time;
• Eliminate errors;
• Produce a specific return on investment;
• Generate a specific number of customers or leads; or
• Produce any other specific business outcome.

Results depend on numerous factors outside our control, including your implementation, employees, customers, market conditions, third-party services, and business decisions.

11. Disclaimer

The Website and its content are provided for general informational purposes.

Nothing on the Website constitutes legal, tax, accounting, financial, medical, or other regulated professional advice.

Technology recommendations should be evaluated in the context of your particular business and circumstances.

To the fullest extent permitted by law, Connected Stack makes no warranties, express or implied, regarding the Website, its content, or the availability, accuracy, completeness, reliability, or suitability of information provided through the Website.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Connected Stack will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Website or our services.

This may include loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.

To the fullest extent permitted by law, Connected Stack's total liability arising from a particular paid engagement will not exceed the amount actually paid to Connected Stack for that engagement, except where such limitation is prohibited by law.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Connected Stack from claims, liabilities, damages, losses, and expenses arising from:

• Your misuse of the Website;
• Your violation of these Terms;
• Your violation of applicable law;
• Your unauthorized use of third-party services; or
• Your infringement of another person's rights.

14. Website Availability

We may modify, suspend, or discontinue any portion of the Website at any time without notice.

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

15. Links to Third-Party Websites

The Website may contain links to websites or services operated by third parties.

These links are provided for convenience. Connected Stack does not control or endorse third-party websites and is not responsible for their content, security, availability, or privacy practices.

16. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

17. Governing Law

These Terms will be governed by applicable laws of the United States and the state in which Connected Stack is operated, without regard to conflict-of-law principles.

Because Connected Stack has not identified a formal registered business entity or specific governing state in these Terms, this provision should be updated once the business's legal structure and jurisdiction are established.

18. Contact

If you have questions about these Terms or Connected Stack's services, you may contact us through our Contact Us form available on website.

Connected Stack

Website

Last Updated: August, 2026