Privacy Policy

Connected Stack (“Connected Stack,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://getconnectedstack.com/ (the “Website”), submit information through our forms, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with the Website, we may collect information such as:

Information You Provide

When you complete a contact form, assessment form, or other form on our Website, you may provide information including:

• Name
• Email address
• Company or business information
• Phone number, if requested
• Information about your business
• Information about your technology, workflows, or processes
• Information about your technology needs or challenges
• Any other information you voluntarily include in a form submission or communication

Please do not submit passwords, payment card information, authentication codes, or other highly sensitive information through our general contact or assessment forms unless specifically requested.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Approximate geographic information
• Referring website or source
• Date and time of visits
• General website interaction and usage information

Some of this information may be collected through cookies and similar technologies.

2. Google Analytics

We use Google Analytics to understand how visitors use our Website and to improve the Website and our services.

Google Analytics may collect information about website usage through cookies, identifiers, and similar technologies. This can include information about pages visited, interactions, browser/device information, and other usage data.

Google states that customers using Google Analytics must inform users about the use of Google Analytics and how information is collected and processed.

You can learn more about how Google uses information from websites that use its services through Google's privacy resources.

You may also be able to limit or disable analytics collection through your browser settings or available Google Analytics opt-out mechanisms.

3. Tally Forms

We use Tally to provide forms on our Website, including contact, assessment, and other forms through which you may voluntarily submit information.

Information submitted through a Tally form may include your name, email address, business information, and other information you choose to provide.

Tally acts as a service provider/processor for form data collected by form creators. Tally states that form creators retain control over the information collected through their forms and can delete or export submitted responses.

Tally may process and store information submitted through our forms in accordance with its own privacy practices and our use of its services.

For more information, you may review Tally's privacy policy.

4. How We Use Information

We may use information we collect to:

• Respond to inquiries and contact requests;
• Schedule or conduct discovery calls;
• Evaluate whether our services may be appropriate for your business;
• Provide assessments, consulting, and other requested services;
• Communicate with you about an existing or potential engagement;
• Understand your technology needs and business challenges;
• Improve our Website and services;
• Analyze Website traffic and usage;
• Maintain the security and functionality of the Website;
• Prevent fraud, abuse, or unauthorized activity; and
• Comply with applicable legal obligations.

We do not sell your personal information as a business practice.

5. How We Share Information

We may share information with service providers that help us operate the Website and provide our services.

These providers may include:

• Website hosting and infrastructure providers;
• Google Analytics;
• Tally;
• Scheduling, communication, productivity, automation, or business software providers used to operate Connected Stack;
• Professional advisers such as attorneys, accountants, or consultants when reasonably necessary; and
• Government authorities or other parties when required by applicable law.

We do not authorize third-party service providers to use information collected through our Website for purposes unrelated to providing services to us, except where otherwise permitted by applicable law or their own terms.

6. Business and Client Information

If you become a Connected Stack client, we may receive additional information from you in connection with providing consulting or technology services.

This information may include business processes, technology configurations, workflow information, documents, project information, and other information you voluntarily provide as part of an engagement.

The handling of confidential client information may also be governed by the applicable client agreement or confidentiality agreement.

7. Cookies and Similar Technologies

The Website may use cookies and similar technologies, including technologies associated with Google Analytics.

Cookies may help us understand how visitors use the Website and improve Website performance and user experience.

You can generally control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested services;
• Respond to inquiries;
• Maintain appropriate business and transaction records;
• Comply with legal, tax, accounting, or other obligations;
• Resolve disputes; and
• Enforce agreements.

The specific retention period may vary depending on the type of information and the reason it was collected.

Information submitted through Tally forms may remain in our Tally account until it is deleted by us or otherwise removed according to the applicable service configuration and retention practices.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

You should avoid submitting sensitive credentials or unnecessary confidential information through general Website forms.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent; and
• Request information about how your personal information is processed.

To make a privacy request, contact us using the contact information provided on our Website.

We may need to verify your identity before fulfilling certain requests.

11. California and Other U.S. State Privacy Rights

Certain U.S. states provide residents with specific privacy rights.

If you are a resident of a state with an applicable comprehensive privacy law, you may have additional rights depending on the law and whether the law applies to Connected Stack.

We will handle valid privacy requests in accordance with applicable law.

12. Children's Privacy

The Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

13. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after an updated Privacy Policy is posted constitutes acceptance of the changes to the extent permitted by law.

15. Contact Us

If you have questions about this Privacy Policy, want to request access to or deletion of your personal information, or have a privacy-related concern, please contact Connected Stack through our Contact Us form available on the Website.

Connected Stack

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